Shipping policy

We process and ship orders as quickly as possible to get your items to you.

Processing Time

• Orders are processed within 1–3 business days
• Orders are not processed on weekends or holidays

Shipping Time

• Standard shipping typically takes 5–10 business days
• Delivery times may vary depending on your location

Shipping Rates

• Shipping costs are calculated at checkout
• Free shipping may be offered on select promotions

Order Tracking

• Once your order ships, you will receive a tracking number via email

Delays

• Hailey’s Closet is not responsible for delays caused by carriers, weather, or incorrect shipping information

Incorrect Address

• Please make sure your shipping address is correct at checkout
• We are not responsible for orders shipped to incorrect addresses provided by the customer

Lost or Stolen Packages

• Hailey’s Closet is not responsible for lost or stolen packages once they are marked as delivered

If you have nay questions about your order, please contact us at haileypreus@icloud.com.